Employee Grievance Resolution

Employee Grievance Resolution

Once a grievance is raised by staff from their respective logins the same is escalated to allocated authority. Responsible authority can than register a complaint on raised grievance or reject the same. Authority can add their comments and shall get it resolved.

Roles

Staff Login(In-charge Login), Faculty Login, Staff Login

Path

Staff Login >> Personal >> Feedback Grievances >> In Process Application

Faculty Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History

Staff Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History

Inputs Needed

• Complaint/Grievances details

Functionality

1) In process application list

• Authority can view the list of registered complaint in progress.
• After getting grievance resolved authority can add final comment.

2) Set Closing Date

• Once grievance is resolved the closing date can be defined for same.
• Authority can specify details or description for closure of grievance or compliant.

Step by step

Follow Below mentioned steps

• List of Grievances In process

• Final Comments on raised grievance

• Define Closing date

• Staff can view authority's comment on Grievances