Registering Grievance

Registering Grievance

Grievance configuration allows the prior configuration steps that are required to enable grievance module functioning. After configuration completion Employee can raise grievance and the same can be addressed by authority allocated by committee for same.

Roles

Employee Login, Faculty Login

Path

Faculty >> Requisitions >> Grievance >> Employee Grievance

OR

Staff >> Feedback Grievance >> Raise Observations

Inputs Needed

• Grievance details

Functionality

1) Raise Grievance

• Faculty from their login can raise grievance.
• Complaint priority can be given between Low to High.
• From an specific admin login(Library Head, Academic Head, etc.) complaint can be forwarded to respective member or coordinator.
• Complaint proof can be uploaded images, document, etc.

2) Complaint History

• Complaint history can be traced.
• Past complaint with their status can be maintained.

Step by step

Follow Below mentioned steps

• Raise Grievance from Faculty login

• Complaint History

• Raise Grievance from Staff login