Grievance Configuration

Roles

Head Admin

Path

Head Admin >> Governance >> Grievance Configuration >> Grievance Type

Head Admin >> Governance >> Grievance Configuration >> Grievances

Head Admin >> Governance >> Other Committee

Head Admin >> Governance >> Grievance Configuration >> Grievances Committee

Inputs Needed

• Policy Name
• Grievance Type

Functionality

1) Add Grievance Type

• Grievance Type can be added for employee.
• Option to modify or delete existing grievance type.

2) Grievances

• Grievances under a particular type can be defined.
• Say Salary grievances or Leave grievances can be created under Administrative or HR grievance type.
• Option to modify or delete existing grievances.

3) Add Committee

• Committee to handle grievance can be defined, various members can be allocated to particular committee who shall be responsible to handle, update and resolve the grievances raised by employee.
• Member can be allocated to particular committee and various rights or authority can be given to members.
• Email notification for allocated duties can be sent to committee member.
• Meeting details for an committee can be configured, option to draft SMS and Email content.
• Meeting Invites, SMS and Email notification can be sent to committee members.
• Budget if any for an committee can be viewed.
• Current committee can be dismissed.

4) Grievance Committee

• Once an committee is added from the other committee option it shall be visible under grievance committee.
• Allocate the committee to grievance type defined.
• As committee is allocated to particular grievance type members under that committee shall be responsible to take actions on raised grievances.

Step by step

Follow Below mentioned steps

• Adding Grievance Type

• Add Grievances

• Add Committee

• Allocate Member to Committee

• Authority to Committee Member

• Committee Meeting Configuration

• Committee Announcement

• Dismiss Committee