Grievance Configuration

Grievance configuration allows the prior configuration steps that are required to enable grievance module functioning. After configuration completion Employee can raise grievance and the same can be addressed by authority allocated by committee for same.

Roles

Head Admin

Path

Head Admin >> Governance >> Grievance Configuration >> Grievance Type

Head Admin >> Governance >> Grievance Configuration >> Grievances

Head Admin >> Governance >> Other Committee

Head Admin >> Governance >> Grievance Configuration >> Grievances Committee

Inputs Needed

Policy Name
Grievance Type

Functionality

1) Add Grievance Type

Grievance Type can be added for employee.
Option to modify or delete existing grievance type.

2) Grievances

Grievances under a particular type can be defined.
Say Salary grievances or Leave grievances can be created under Administrative or HR grievance type.
Option to modify or delete existing grievances.

3) Add Committee

Committee to handle grievance can be defined, various members can be allocated to particular committee who shall be responsible to handle, update and resolve the grievances raised by employee.
Member can be allocated to particular committee and various rights or authority can be given to members.
Email notification for allocated duties can be sent to committee member.
Meeting details for an committee can be configured, option to draft SMS and Email content.
Meeting Invites, SMS and Email notification can be sent to committee members.
Budget if any for an committee can be viewed.
Current committee can be dismissed.

4) Grievance Committee

Once an committee is added from the other committee option it shall be visible under grievance committee.
Allocate the committee to grievance type defined.
As committee is allocated to particular grievance type members under that committee shall be responsible to take actions on raised grievances.