Student Grievance Escalation

Student Grievance Escalation

Student can register grievance from their respective logins. Status for raised grievance can be mapped and complaint history for same is maintained. Comments and details specified on the raised issue can be viewed by employee.

Roles

Student Login

Path

Student >> Communication >> Grievance

Inputs Needed

• Grievance details

Functionality

1) Raise Grievance

2) Complaint History

Step by step

Follow Below mentioned steps

• Authorities Job Tray

• List of Grievances

• Register complaint on raised Grievances

• Grievances in process

• Grievance status from student login

• Student can view authority's comment on Grievances