Employee Grievance Resolution

Once a grievance is raised by staff from their respective logins the same is escalated to allocated authority. Responsible authority can than register a complaint on raised grievance or reject the same. Authority can add their comments and shall get it resolved.

Roles

Staff Login(In-charge Login), Faculty Login, Staff Login

Path

Staff Login >> Personal >> Feedback Grievances >> In Process Application

Faculty Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History

Staff Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History

Inputs Needed

Complaint/Grievances details

Functionality

1) In process application list

Authority can view the list of registered complaint in progress.
After getting grievance resolved authority can add final comment.

2) Set Closing Date

Once grievance is resolved the closing date can be defined for same.
Authority can specify details or description for closure of grievance or compliant.

Step by step

Follow Below mentioned steps

List of Grievances In process

Final Comments on raised grievance

Define Closing date

Staff can view authority's comment on Grievances

Employee Grievance Resolution

Contents