Difference between revisions of "Employee Grievance Escalation"

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(Roles)
(Path)
Line 10: Line 10:
 
Staff Login >> Personal >> Feedback Grievances >> In Process Application  
 
Staff Login >> Personal >> Feedback Grievances >> In Process Application  
  
Student >> Communication >> Grievance >> Complaint History
+
Faculty Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History
 +
 
 +
Staff Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History
  
 
== ''' Inputs Needed ''' ==
 
== ''' Inputs Needed ''' ==

Revision as of 11:02, 7 October 2019

Employee Grievance Escalation

Once a grievance is raised by staff from their respective logins the same is escalated to allocated authority. Responsible authority can than register a complaint on raised grievance or reject the same. Authority can add their comments and shall get it resolved.

Roles

Staff Login(In-charge Login), Faculty Login, Staff Login

Path

Staff Login >> Personal >> Feedback Grievances >> New Application

Staff Login >> Personal >> Feedback Grievances >> In Process Application

Faculty Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History

Staff Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History

Inputs Needed

  • Complaint/Grievances details

Functionality

1) Register Complaint

  • Allocated authority can register complaint for raised grievances.
  • Priority can be set for raised complaint.
  • Once complaint is raised the grievance is moved to In process application.

2) Add Comments

  • Allocated authority can write their comments on raised grievance.
  • The same comments shall be visible from student login.

Step by step

Follow Below mentioned steps
  • Authorities Job Tray
Gr11.png
  • List of Grievances
Grr2.png


  • Add Comments
Grr56.png
  • Set Priority
Prio.png
  • Register complaint on raised Grievances
Imagett.png


  • Grievances in process
Imagerr.png
  • Reject Grievance
Imagess.png
  • Add Grievance to Committee Agenda
T1.png
  • Grievance status from staff login
Griev.png


  • Staff can view authority's comment on Grievances
Griv.png