Difference between revisions of "Employee Grievance Escalation"

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(Functionality)
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* Priority can be set for raised complaint.
 
* Priority can be set for raised complaint.
 
* Once complaint is raised the grievance is moved to In process application.
 
* Once complaint is raised the grievance is moved to In process application.
 +
* From staff login the status for grievance will change to In progress.
  
 
2) <b>Add Comments</b>
 
2) <b>Add Comments</b>
Line 33: Line 34:
  
 
* Allocated authority can reject raised grievance.
 
* Allocated authority can reject raised grievance.
* Allocated authority can reject raised grievance.
+
* From staff login the status for grievance will change to Rejected.
  
 
== '''Step by step''' ==
 
== '''Step by step''' ==

Revision as of 11:11, 7 October 2019

Employee Grievance Escalation

Once a grievance is raised by staff from their respective logins the same is escalated to allocated authority. Responsible authority can than register a complaint on raised grievance or reject the same. Authority can add their comments and shall get it resolved.

Roles

Staff Login(In-charge Login), Faculty Login, Staff Login

Path

Staff Login >> Personal >> Feedback Grievances >> New Application

Staff Login >> Personal >> Feedback Grievances >> In Process Application

Faculty Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History

Staff Login >> Requisition >> Grievance >> Employee Grievance >> Complaint History

Inputs Needed

  • Complaint/Grievances details

Functionality

1) Register Complaint

  • Allocated authority can register complaint for raised grievances.
  • Priority can be set for raised complaint.
  • Once complaint is raised the grievance is moved to In process application.
  • From staff login the status for grievance will change to In progress.

2) Add Comments

  • Allocated authority can write their comments on raised grievance.
  • The same comments shall be visible from staff login.

3) Reject Grievance

  • Allocated authority can reject raised grievance.
  • From staff login the status for grievance will change to Rejected.

Step by step

Follow Below mentioned steps
  • Authorities Job Tray
Gr11.png
  • List of Grievances
Grr2.png


  • Add Comments
Grr56.png
  • Set Priority
Prio.png
  • Register complaint on raised Grievances
Imagett.png


  • Grievances in process
Imagerr.png
  • Reject Grievance
Imagess.png
  • Add Grievance to Committee Agenda
T1.png
  • Grievance status from staff login :- In Progess
Griev.png
  • Grievance status from staff login :- Rejected
Imagedd.png
  • Staff can view authority's comment on Grievances
Griv.png