Difference between revisions of "Register Complaint"
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== ''' Roles ''' == | == ''' Roles ''' == | ||
| − | Student Login | + | Student Login, Hostel Admin |
== ''' Path ''' == | == ''' Path ''' == | ||
Student Login >> Facilities >> Hostel >> Room Complaint and Maintenance | Student Login >> Facilities >> Hostel >> Room Complaint and Maintenance | ||
| + | |||
| + | OR | ||
| + | |||
| + | Hostel Admin Login >> Hostel Management >> Room Infrastructure Complaint | ||
== ''' Inputs Needed ''' == | == ''' Inputs Needed ''' == | ||
| Line 17: | Line 21: | ||
1) <b>Register Complaint</b> | 1) <b>Register Complaint</b> | ||
| − | * | + | * Student can raise complaints from their login. |
| + | * Complaint type shall appear in the drop down list, student may select relevant type and give description for complaint. | ||
| + | * Once requested complaint shall than go to hostel admin for approval or rejection. | ||
| + | |||
2) <b>Complaint Status</b> | 2) <b>Complaint Status</b> | ||
| − | * | + | * Hostel admin can put their relevant comments and either approve or reject the complaint. |
| + | * Approved or Rejected status shall be visible to student. | ||
== '''Step by step''' == | == '''Step by step''' == | ||
Follow Below mentioned steps | Follow Below mentioned steps | ||
| − | * | + | * Register Complaint |
| + | |||
| + | [[File:RG1.png|border|center|frameless|900x900px]] | ||
| + | |||
| + | |||
| + | |||
| + | * Complaint Request sent to Authority | ||
| + | |||
| + | [[File:Cc.png|center|frameless|900x900px]] | ||
| + | |||
| + | |||
| + | * Approved Request | ||
| + | |||
| + | [[File:Ct1.png|border|center|frameless|546x546px]] | ||
| + | |||
| + | |||
| + | * Rejected Request | ||
| + | |||
| + | [[File:Ty.png|border|center|frameless|546x546px]] | ||
| + | |||
| + | |||
| + | * Complaint status at Student login | ||
| + | |||
| + | [[File:Rg3.png|border|center|frameless|900x900px]] | ||
Latest revision as of 12:32, 18 November 2019
Register Complaint
Students residing in hostel may come across any maintenance issue related to hostel facilities. Thus, student may register a complaint for same to hostel authorities. Student shall have an option from their login to raise complaint and the same would be visible to hostel admin for further action.
Roles
Student Login, Hostel Admin
Path
Student Login >> Facilities >> Hostel >> Room Complaint and Maintenance
OR
Hostel Admin Login >> Hostel Management >> Room Infrastructure Complaint
Inputs Needed
- Room Name
- Complaint Type
- Complaint Reason
Functionality
1) Register Complaint
- Student can raise complaints from their login.
- Complaint type shall appear in the drop down list, student may select relevant type and give description for complaint.
- Once requested complaint shall than go to hostel admin for approval or rejection.
2) Complaint Status
- Hostel admin can put their relevant comments and either approve or reject the complaint.
- Approved or Rejected status shall be visible to student.
Step by step
Follow Below mentioned steps
- Register Complaint
- Complaint Request sent to Authority
- Approved Request
- Rejected Request
- Complaint status at Student login
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