Difference between revisions of "Registering Grievance"

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(Registering Grievance)
(Registering Grievance)
 
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== ''' Registering Grievance''' ==
 
== ''' Registering Grievance''' ==
Employee can register grievance from their respective logins. Status for raised grievance can be mapped and complaint history for same is maintained. Comments and details specified on the raised issue can be viewed by employee.
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Grievance can be registered from various logins like Staff, Faculty, Student, etc. Any issues encountered can be raised under grievance module and the same shall be addressed by the committee and authority allocated to committee.
 
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Registered grievance can be tracked with relevant comments and documents.
== ''' Roles ''' ==
 
Employee Login, Faculty Login
 
 
 
== ''' Path ''' ==
 
Faculty >> Requisitions >> Grievance >> Employee Grievance
 
 
 
OR
 
 
 
Staff >> Feedback Grievance >> Raise Observations
 
== ''' Inputs Needed ''' ==
 
 
 
* Grievance details
 
 
 
== <b>Functionality</b> ==
 
1) <b>Raise Grievance</b>
 
 
 
* Faculty from their login can raise grievance.
 
* Complaint priority can be given between Low to High.
 
* From an specific admin login(Library Head, Academic Head, etc.) complaint can be forwarded to respective member or coordinator.
 
* Complaint proof can be uploaded images, document, etc.
 
 
 
2) <b>Complaint History</b>
 
 
 
* Complaint history can be traced.
 
* Past complaint with their status can be maintained.
 
 
 
== '''Step by step''' ==
 
Follow Below mentioned steps
 
 
 
* Raise Grievance from Faculty login
 
 
 
[[File:GRRE1.png|border|center|frameless|750x750px]]
 
 
 
 
 
* Complaint History
 
 
 
[[File:GRRE2.png|border|center|frameless|750x750px]]
 
 
 
 
 
* Raise Grievance from Staff login
 
 
 
[[File:GRRE3.png|border|center|frameless|767x767px]]
 

Latest revision as of 08:50, 7 October 2019

Registering Grievance

Grievance can be registered from various logins like Staff, Faculty, Student, etc. Any issues encountered can be raised under grievance module and the same shall be addressed by the committee and authority allocated to committee. Registered grievance can be tracked with relevant comments and documents.